Customer Experience
Customer portal trust depends on scope, expiry and evidence
A secure customer portal should expose only relevant records, use revocable access and retain activity evidence.
6 min read · MAS ERP editorialLimit the shared context
Portal queries must remain scoped to the intended company and customer rather than relying only on a hard-to-guess link.
Store less secret material
A selector and hashed validator pattern reduces the impact of database disclosure compared with storing recoverable tokens.
Make access temporary
Expiry and revocation allow the business to close old links without changing internal user accounts.
Product context
Available MAS ERP capability should be confirmed against the current release and agreed commercial scope. Roadmap direction is not a delivery commitment.