Customer Operations
Connect customer acquisition, commercial documents, delivery, after-sales service and customer self-service without losing context between teams.
CRM, sales, portals, projects and service operations in one flow.
Select the appropriate modules and then control feature availability and role permissions inside each company.
CRM
Leads, opportunities, activities and pipeline visibility.
Explore module Move from quotation to receipt without duplicate entrySales
Quotations, orders, invoices, receipts and customer balances.
Explore module Secure self-service for commercial and service activityCustomer Portal
Expiring customer links for documents, projects, requests and feedback.
Explore module Structure every request from intake to resolutionCustomer Service
Service requests, SLA deadlines, comments and customer feedback.
Explore module Plan, execute and evidence onsite workField Service
Work orders, technician schedules, time, parts and acknowledgement.
Explore module Connect delivery, effort and customer visibilityProjects & Timesheets
Projects, tasks, assignments, timesheets and project reporting.
Explore moduleConnected to the wider MAS ERP platform
Connect customer acquisition, commercial documents, delivery, after-sales service and customer self-service without losing context between teams.
- ConfigureSelect company modules and features.
- AuthoriseAssign role and sensitive-action permissions.
- OperateUse shared masters and controlled transactions.
- ReviewMonitor dashboards, reports and exceptions.
See how MAS ERP fits your operating model.
Tell us about your companies, users, workforce and priority modules. We’ll prepare a focused product conversation.