Plan work around customers and equipment

Field Service & Maintenance

Coordinate internal or customer-facing maintenance with schedules, work orders, time, materials and acknowledgement.

What this covers

Connect requests, technicians, parts and service evidence.

Coordinate internal or customer-facing maintenance with schedules, work orders, time, materials and acknowledgement.

01Customer service requests

Connected to the wider MAS ERP process and controlled by company feature selection and permissions.

02Technician scheduling

Connected to the wider MAS ERP process and controlled by company feature selection and permissions.

03Installed assets and warranties

Connected to the wider MAS ERP process and controlled by company feature selection and permissions.

04Parts and labour capture

Connected to the wider MAS ERP process and controlled by company feature selection and permissions.

05Preventive maintenance and SLA

Connected to the wider MAS ERP process and controlled by company feature selection and permissions.

Expected outcomes

What better operating control should deliver

Faster response
Better technician utilisation
Complete job cost
Stronger customer evidence
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